If you or your pet aren't happy, our support team will make it right — every order is backed by our refund policy and real human support.

We offer fast and reliable shipping to both the US and Canada. Orders to the United States and Canada typically arrive within 7-15 business days, while orders to other countries are delivered within 15-30 business days. Shipping times are calculated from the date your order is processed and do not include weekends or holidays. For expedited shipping options, please contact our customer service team.

We want you and your pets to be completely satisfied with your purchase. If you're not happy with any item, you can return it within 30 days of purchase for a full refund or exchange. Items must be unused, in original condition, and in their original packaging. For hygiene reasons, certain items like treats, supplements, and grooming products may not be returnable if opened. Please contact our customer service team to initiate a return.

Yes! All Pawesome products are carefully selected and tested for safety. Our toys, enrichment aids, and care products are designed with your pet's health and wellbeing in mind. We source from trusted manufacturers and ensure all items meet safety standards. However, we always recommend supervising your pets during playtime and consulting with your veterinarian before introducing new supplements or health products, especially if your pet has specific health conditions.

Absolutely! Pawesome specializes in health and enrichment products for both dogs and cats. Our collection includes interactive toys, puzzle feeders, grooming supplies, wellness supplements, and enrichment aids tailored to each species' unique needs. Each product listing clearly indicates whether it's suitable for dogs, cats, or both. If you're unsure which products are right for your pet, feel free to reach out to our team for personalized recommendations.